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Frequently Asked Questions

What file formats does SlideVault support?

SlideVault supports PowerPoint files (.pptx, .ppt), Keynote files (.key), and Google Slides (via export). We're constantly adding support for more formats.

Is my data secure?

Yes, absolutely. All data is encrypted both in transit (TLS 1.3) and at rest (AES-256). We never access or analyze your presentation content. You can also use local-only mode if you prefer not to sync to the cloud.

Can I use SlideVault offline?

Yes! SlideVault works fully offline. Your library is stored locally, and any changes sync automatically when you reconnect to the internet.

How many slides can SlideVault handle?

SlideVault is designed to handle libraries of any size. Our users have imported libraries with over 100,000 slides without any performance issues.

Can I share my library with my team?

Yes, with our Professional and Enterprise plans. You can create shared libraries, set permissions, and collaborate with your team in real-time.

What happens if I cancel my subscription?

Your data is always yours. If you cancel, you'll retain access until the end of your billing period. You can export your library at any time, and your data is never deleted without your explicit request.

Do you offer educational discounts?

Yes! We offer 50% off for students and educators with a valid .edu email address. Contact support to get your discount.

How does duplicate detection work?

We use perceptual hashing algorithms to identify visually similar slides, even if they're not pixel-perfect matches. You can set similarity thresholds and review matches before taking action.

Still need help?

Our support team typically responds within 24 hours.